Friday, May 8, 2026

Glasgow’s campaigners fight for better access to banks

 

As more banking services move online, campaigners in Glasgow are fighting to keep local bank branches open. Many disabled and elderly people find it difficult to access their money without in-person services. With more than 700 bank branches closing across Scotland in recent years, concerns about financial accessibility are growing.

Seven campaigners from Glasgow with disabilities are calling for banks to remain open, as many disabled people rely on visiting branches in person and they need to do their banking on a weekly basis.

 

The campaigners add “If a bank shuts our support time is badly affected, because we have to travel into town or for miles to reach a bank. If that bank is the only one around for miles, and is only open for a few hours, lots of people will be queueing up to use it. This means we have to use hours of our support time doing our banking.”

 

This is affecting over a million disabled people in Scotland, and it doesn’t stop there. As banks continue to close, it is also impacting vulnerable families and older people.

 

 One of the campaigners from the steering committee, Rebecca O’Donnell, says it is important that banks remain open, as many people cannot use cards. “It’s not just about banking, it’s about people too. We miss going to the bank every week and talking to our local banker.”

 

The Campaign Steering Committee (CSC) was formed in early 2024 after members of the Glasgow TAG (The Advisory Group) voted on which issue they wanted to focus on. The problem of bank closures was raised, as many members were unhappy about the number of local branches shutting down.

 

 Since starting, the CSC has been very active. They hosted their own banking conference, inviting representatives from major banks, local politicians, and organisations such as the Financial Conduct Authority. However, none of those invited attended. Despite this, the campaigners were not discouraged and have continued their efforts.

 

The CSC has been working very closely with  Martin Rhodes MP, the Member of Parliament for Glasgow  where he wrote a letter to all of the banks on behalf the CSC

 

 The CSC has also been fortunate to work with an MP. Martin took the campaign further by speaking about the Campaign Steering Committee in Westminster and highlighting the work the group has been doing.

 The CSC has also visited several banking hubs to assess how accessible they are.

 

 A banking hub is a shared space, similar to a Post Office, where customers can carry out basic banking services. The counter is usually run by a Post Office employee, known as a postmaster, who can help with everyday transactions. These hubs are typically open Monday to Friday, from 9am to 5pm.

 

Since starting the campaign, members of the CSC feel that more banks, MPs, and other organisations are beginning to listen to them about this important issue.

  Written by Jill Clark  

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